UNUSUAL TIMES: During these unusual times we can get orders to you quite quickly, generally within a couple of days to shipping, as there are few demands on our time. There is also a very quick turn around on items listed as special orders. In some areas shipping may have slowed down a bit so please order gifts asap.
During more usual times: We make every effort to get it to you within 2 weeks and usually sooner and especially sooner when possible if its a rush. However please bear in mind that your item is individually handmade and will often be specially created for you from scratch.
Your order will shipped in a gift box.
PAYING BY CREDIT CARD
We are no longer using Paypal as a processor for your charges, but rather Square which is as easy and secure. Unfortunately, Paypal has a new policy which states that their processing fee is not refundable even in part to the vendor should you wish to return an item. This is not an attractive option for small business trying to keep their pricing reasonable and customers happy.
We ship via the United States Postal Service only to locations within the United States.
First Class $9.00
All orders over $200 are shipped free.
For security: We will be shipping certain items of higher value requiring a authorized signature on your end and will get that information from you when your order is processed.
Can I return an item?
If for any reason you would like to return your unworn item in its original condition PLEASE CONTACT US FIRST via email within 7 days of receipt and we can begin the process with you.
Orders under $200: Refund in entire amount including shipping .
Orders over $200.00 that were shipped free> $10.00 restocking fee.
However, if the fault is with us or the product that fee can be waived. We can discuss this at the time of return.
We want you to be satisfied with your item and not fret over returns! Customer satisfaction is everything in our business.
PLEASE NOTE: Your return credit will be processed when we receive the item therefore it is imperative for your protection that on higher priced items you ship your return insured and with an authorized signature needed on our end for either Ron Cravens or Rose Cravens.